On a crisp autumn morning in 1903, a young woman seeks employment in a fashionable London townhouse.

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Richard Bellamy engages an artist to paint a portrait of his beautiful wife, Lady Marjorie.

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Matters get out of hand when the servants mock their employers while the family are away on a summer holiday.

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Elizabeth returns from studying abroad and the household are in a frenzy, preparing for Elizabeth's entrée into London society.

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Elizabeth decides not to marry Angus and is captivated by a German-baron visiting England at Christmas.

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Richard's genuine concern for the new house parlormaid has eyebrows raised and tongues wagging.

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Her sense of duty and loyalty are severely compromised when Lady Marjorie has a passionate affair with a friend of James, with whom she falls deeply in love.

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Upstairs, Lady Majorie and friends plan an outing for the servants. However, Downstairs there is romantic intrigue going on between Emily and the next door footman.

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Months after Emily's death, a grief-ridden Mrs. Bridges takes leave of her senses.

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In an effort to help the poor in London's East End, James and Elizabeth come face-to-face with a downtrodden Sarah .

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James entertains a visiting Swedish friend, and Sarah is the prime suspect when valuable household objects go missing.

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On the eve of her 21st birthday, Elizabeth is utterly defiant and, consequently, on the brink of a complete breach with her parents.

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Despite their disdain for social conventions, Elizabeth marries Fabian socialist and poet, Lawrence Kirbridge, in a traditional church service and all of its trappings.

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